References in the field of Mystery Shopping

Costa Navarino
The Romanos Hotel & The Westin Resort
Messinia, Greece
Preparation, execution and support of a three-day Mystery Shopping visit, evaluation of all existing processes.
August 2011
www.costanavarino.com

Travel Charme Hotels GmbH
Hotel am Jägertor
Potsdam, Germany
Preparation, execution and support of a three-day Mystery Shopping visit, evaluation of all existing processes.
November 2008
www.travelcharme.de

Kempinski Grand Hotel Heiligendamm
Bad Doberan, Germany
Preparation, execution and support of monthly Mystery Shopping visits. Production of development curves and reference statistics.
April 2008 to October 2008
www.kempinski-heiligendamm.de

Adlon Day Spa
Berlin, Germany
Preparation, execution and support of monthly Mystery Shopping visits. Production of development curves and reference statistics.
April 2008 to October 2008
www.adlon-day-spa.de

MĂ Tim Raue, UMA and SHŌCHŪ Bar
Berlin, Germany
Preparation, execution and support of monthly Mystery Shopping visits. Production of development curves and reference statistics.
July 2008 to October 2008
www.ma-restaurants.de

Restaurant Gabriele
Berlin, Germany
Preparation, execution and support of monthly Mystery Shopping visits. Production of development curves and reference statistics.
April 2008 to October 2008
www.gabriele-restaurant.de

Felix Club & Restaurant
Berlin, Germany
Preparation, execution and support of monthly Mystery Shopping visits. Production of development curves and reference statistics.
April 2008 to October 2008
www.felixrestaurant.de

China Club
Berlin, Germany
Preparation, execution and support of monthly Mystery Shopping visits. Production of development curves and reference statistics.
April 2008 to October 2008
www.china-club-berlin.de

Parkhotel Frank
Oberstdorf, Germany
Preparation of a status report based on the results of a Mystery Shopping test as part of the Quality Management system implementation.
July 2008
www.parkhotel-frank.de

Design Hotels AG
Andalusia, Spain
Development of a framework for future evaluations all Designs Hotels™ based on test visits to the hotel Hospes Palacio de los Patos, Granada and Hospes Palacio del Bailio, Cordoba.
May 2007
www.designhotels.com