Seminars & Workshops

Due to their many years of experience, Walter Junger and the team are often requested to speak on the hotel industry, restaurant industry, professional service and Total Quality Management.

Whether as single seminars, comprehensive training programmes, interactive workshops or lectures, Walter Junger & Friends, Ltd. offers organizations an overview of the topic Service Excellence and gives ideas and suggestions for positive changes within the company which benefit the customer. From years of international experience, all lectures are available in both German and English.

The Quality Academy – Walter Junger & Friends, Ltd. is especially recommended for organizations that place particular importance on the exchange of ideas at a high level with other companies and industries. It is a two-day seminar, created in autumn 2008, on the topic of “Total Quality Management – The Way to Service Excellence”.

The seminars and workshops are tailored to the individual needs of the participants and are offered on-site at customer’s premises or at other designated locations including universities and other educational institutions.

Topics for seminars and workshops include:

- Event Management

- Restaurant Trends

- Various Tourism and Hotel topics

- Various Quality and Change Management topics



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